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Your Data, Handled With Clarity

At okjkt, your personal data belongs to you — and we treat it that way.

Data encrypted at rest and in transitDANA, OVO, GoPay, QRIS transaction privacyAccount data access on requestRetention periods clearly definedContact us to update or delete your data

Explore the Lobby Read FAQ

What We Collect and Why

okjkt Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with okjkt, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email address, phone number, and payment details tied to DANA, OVO, GoPay or QRIS. We do

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not sell or rent your personal information to third parties. Data shared with payment processors is limited to what is strictly necessary to complete your transaction. Access to our platform and the scope of data processing depends on local law. We retain account data for as
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long as your account remains active and for a period afterward as required by applicable regulations. You may request a full copy of your stored data at any time through our support channel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about your personal data, want to request a correction, or need to understand how a specific piece of information is being used, our privacy support team is available seven days a week. You can reach us through live chat on the site between 08:00 and 23:00 WIB, or submit a formal data request via email at any hour — we aim to respond within 48 hours. Players in Semarang and across Indonesia can expect the same response standards regardless of their local time zone.

Team online

Live Chat Support

Available daily from 08:00 to 23:00 WIB. Use the chat icon in your account dashboard to ask about data collection, storage, or any privacy concern you have with your okjkt account.

Email Data Request

Send a written data access or deletion request to our privacy team via email. We log every request on receipt and aim to deliver a full response within 48 hours of acknowledgement.

Account Settings Panel

Log into your account, navigate to Settings, then Privacy to review stored preferences, update your contact details, or withdraw marketing consent without needing to contact support directly.

HOW WE PROTECT DATA

Six Ways We Safeguard Your Information

Data protection at okjkt is an operational matter, not a checkbox exercise. From the moment you submit a deposit via OVO through to a withdrawal being confirmed on your QRIS wallet, every…

End-to-End Encryption

All data moving between your device and our servers uses TLS 1.2 or higher. This covers login credentials, payment details tied to DANA or GoPay, and any document you upload during account verification.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and adjust cookie preferences from the footer of any page — no account login required to manage them.

Account Security Controls

Two-step verification is available on every okjkt account. We recommend enabling it via your Settings panel. Failed login attempts above a set threshold trigger an automatic account lock and an alert to your registered email.

Data Retention Policy

Active account data is retained while your account is open. Closed account data is held for the period required under applicable Indonesian regulations, then permanently deleted from our systems on a scheduled cycle.

Third-Party Data Sharing

We share data only with payment processors such as the networks behind DANA, OVO, GoPay and QRIS, and only the data those processors need to settle a transaction. No personal data is passed to advertising or data-broker networks.

Your Right to Access and Correct

You may request a structured export of all data we hold on you, ask us to correct inaccurate records, or request deletion where local law permits. Submit the request via email or live chat and we will confirm receipt within 24 hours.

Frequently Asked Privacy Questions

The questions below cover the privacy concerns we hear most often from people who have just opened an account or are considering doing so. If your question is not here, our support team is available via live chat from 08:00 to 23:00 WIB every day.

We collect your name, email address, phone number, and the payment identifier linked to your chosen method — DANA, OVO, GoPay or QRIS. Identity documents may also be requested during account verification depending on your activity level and where local law requires it.

We pass only the minimum data required to complete a transaction to the relevant payment processor — for example, your QRIS token when settling a withdrawal. We do not share your data with advertisers, data brokers, or unrelated third-party services.

After closure, your account data is retained for the period required by applicable Indonesian regulations. Once that period ends, your data is permanently deleted on our scheduled data-purge cycle. You can ask for confirmation of the exact retention period via email.

Yes. Submit a data access request through live chat or email and our privacy team will prepare a structured export of your account data. We aim to deliver this within 48 hours of acknowledging your request, where local law permits.

Contact us via live chat between 08:00 and 23:00 WIB, or email our privacy team at any time. State that you are requesting deletion; we will confirm receipt within 24 hours and advise on what data can be removed and what must be retained under applicable regulations.

We use session cookies to maintain your login state and analytics cookies to identify which pages perform well. You can view and adjust your cookie preferences from the footer at any time without logging in. We do not use cookies to build advertising profiles.

Yes. All data transmitted during a DANA or GoPay deposit — including account identifiers and transaction amounts — is encrypted in transit via TLS. We store only the data needed to reconcile your account balance; full payment credentials are never stored on our servers.

Your Data, Handled With Clarity

Reach Us About Your Privacy Rights

Live Chat Support

Email Data Request

Account Settings Panel

Six Ways We Safeguard Your Information

End-to-End Encryption

Cookie Management

Account Security Controls

Data Retention Policy

Third-Party Data Sharing

Your Right to Access and Correct

Frequently Asked Privacy Questions

01 What personal data does okjkt collect when I open an account?

02 Does okjkt share my payment data with third parties?

03 How long does okjkt keep my account data after I close my account?

04 Can I request a copy of all the data okjkt holds about me?

05 How do I ask okjkt to delete my personal data?

06 How does okjkt use cookies on the site?

07 Is my data protected when I deposit via DANA or GoPay?

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